Terms & Conditions

General

These Terms & Conditions apply when you as a customer place an order through the website europeretro.com. By using the Website and/or completing a purchase, you agree to be bound by these Terms.

The company operating europeretro.com reserves the right to update or amend these Terms at any time. The Terms in force at the time of your purchase shall apply to your order.

Products & Information

We strive to ensure that all product descriptions, prices, and images on the Website are accurate. However, we reserve the right for errors, inaccuracies, or changes in product information without prior notice. Product images are for illustrative purposes and may differ slightly from the actual product.

Prices & Payment

All prices are listed in EUR unless otherwise stated and include applicable taxes unless specified. Shipping costs are added at checkout.

We accept the payment methods displayed on the Website. Payment must be completed at the time of purchase. We reserve the right to cancel an order if payment is not received or is declined.

Orders & Order Confirmation

Once you place an order, you will receive an order confirmation via email. This confirmation does not constitute final acceptance of the order. We reserve the right to refuse or cancel an order for any reason, including stock unavailability or pricing errors.

Shipping & Delivery

We aim to process and ship orders within the stated timeframes. Delivery times are estimates and may vary depending on destination and external factors beyond our control. We are not responsible for delays caused by shipping carriers or customs.

No-Return Policy

All sales made through europeretro.com are final. We do not accept returns or offer refunds for change of mind, incorrect sizing, or any other customer-related reasons.

If an issue has occurred on our side — including but not limited to defective products, incorrect items, or damage caused before shipment — we will handle the matter appropriately. This may include a replacement item or store credit, at our discretion.

Customers must contact us as soon as possible after receiving the order and provide relevant details and supporting evidence (such as photos).

This policy does not affect any mandatory rights you may have under applicable consumer protection laws.

Complaints & Damaged Goods

If your product is defective or damaged upon arrival, please contact us as soon as possible with relevant details and photos. We will handle complaints in accordance with applicable consumer protection laws.

Liability

We are not liable for indirect damages, loss of profit, or other consequential damages, except where liability is mandatory under applicable law. Our liability is limited to the purchase price of the product.

Intellectual Property

All content on the Website, including text, images, logos, and design, is the property of europeretro.com or its licensors and may not be used without prior written consent.

Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection legislation (GDPR).

Governing Law & Disputes

These Terms are governed by the laws of the European Union and the country in which the company is established. Any disputes shall primarily be resolved through mutual agreement. If no agreement is reached, disputes may be settled by a competent court.